Understanding Chart Messages and Connection Limits on TradingView

Understanding Chart Messages and Connection Limits on TradingView

Why am I seeing a message or warning on my chart page?

 

I'm seeing the "It's time to clean up!" notification. 

If you encounter this message, it indicates that your chart contains an excessive number of drawing objects.

 

 

Please access the Manage Drawings window to review all saved drawings, ensuring they are still applicable, and delete any that are no longer needed.

 

 

Regarding the 'Your chart layout was changed' message:

This notification indicates that the chart layout you're using has been saved on another device or in a different browser or tab. You can continue editing the current layout, but if you make changes and save, those updates will overwrite any modifications made elsewhere, which could result in data loss. We show this message to help prevent accidental loss of your work or analysis.

 

 

 

I encountered a message saying, "Your chart is too large and cannot be saved." If you see this notification, it indicates that your chart layout exceeds our size limit. To resolve this, delete any unnecessary drawings in the Manage Drawings window or consider creating a new chart layout.

 

 

I received a "Your chart layout was changed" notification. 

Why was the connection terminated? 

If you see a message on your chart indicating that the connection was closed, it means you've hit the maximum number of connections permitted by your plan. Each open page or chart counts as one connection. 

Once the limit is exceeded, the oldest active connection is automatically closed, and a message appears in this tab informing you that the limit has been reached and the connection has been ended.

 

 

In the window, you can view the number of connections available for each user plan. If the limit has been reached, restoring an existing connection will disconnect it in another window or tab. Closing the window with a cross will leave the connection shown as disconnected on the chart, and it can only be reconnected by refreshing the page.

 

Please note that you can optimize your connections by using multi-chart layouts. Essential users can open up to 2 charts per tab, Plus users up to 4 charts, and Premium users up to 8 charts per tab. Our Professional plans offer even more flexibility: Expert plans allow 10 charts in a single layout, and Ultimate plans support up to 16 charts in one layout. For more details, see: How to enable multi-chart mode?

 

Why are chart connections limited?

 

Each chart tab opened on TradingView's web version (in any browser, including mobile browsers) or in the desktop app counts as one chart connection. For example, opening two chart tabs in Safari and one in the desktop app simultaneously counts as three connections.

 

Each plan has a maximum number of simultaneous chart connections, which you can find on the GoPro page. When this limit is reached, the oldest connection (the earliest opened tab) will be closed automatically. If you continue opening more tabs, the system will close the oldest ones to maintain the maximum number of active connections.

 

When the oldest connection is closed, a pop-up message will appear on the chart informing you of the disconnection.

 

 

 

If you'd like to reconnect and preserve your drawings or other modifications in your chart layout, simply click "Restore connection" and then save your layout. Please be aware that restoring the current connection when you've already reached the maximum number of connections will disconnect the session in another tab.

 

Additionally, you can optimize your connections by utilizing multi-chart layouts. Essential users can open 2 charts per tab, Plus users can have up to 4 charts, and Premium users can open up to 8 charts within a single tab. Our Professional plans offer even more capacity: 10 charts in one layout for Expert plans and 16 charts for Ultimate plans. For more details on this feature, see: How to enable multi-chart mode?

 


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