TradingView Billing Process Overview

TradingView is a widely used platform for charting and analyzing financial markets, providing a range of subscription plans that offer varying features and functionalities. Below is a detailed explanation of how the billing process generally operates in TradingView:
Subscription Plans
1. Free Plan:
- Provides basic features with restricted access to certain tools and data.
- Advertisements may be present.
- Users can apply a limited number of indicators on each chart and save fewer chart layouts.
2. Paid Plans:
- Pro: Grants access to enhanced features including additional indicators, greater chart layout storage, and the absence of ads.
- Pro+: Offers even further enhancements beyond Pro, encompassing advanced charting tools, more indicators, and availability of intraday data.
- Premium: The most extensive plan, delivering the complete range of tools, unlimited indicators, and advanced functionalities tailored for professional traders.
Billing Cycle
- Monthly or Annual Billing: Users have the option to pay either monthly or yearly, with the annual subscription typically providing a discount compared to the monthly payment.
- Auto-Renewal: Subscriptions generally renew automatically at the conclusion of each billing cycle unless they are canceled. Users receive notifications prior to renewal.
Payment Methods
- TradingView supports various payment options, including credit/debit cards and, depending on the user's location, sometimes PayPal.
Trial Period
- New users might be able to initiate their experience with a free trial of a paid plan, enabling them to explore premium features at no cost for a limited duration.
Billing Management
- Users can oversee their subscriptions via their TradingView account settings. This includes options to upgrade or downgrade plans, cancel subscriptions, and modify payment details.
Refund Policy
- TradingView has a refund policy that generally permits users to request a refund within a certain timeframe after making a purchase, although the particulars may differ depending on the type of subscription and local laws.
Conclusion
In conclusion, TradingView’s billing system is structured to provide flexibility through various subscription options, accommodating both casual users and professional traders. It is recommended for users to examine the individual features and pricing of each plan on the TradingView website to choose the most suitable option for their trading requirements.
Here are some frequently asked questions about billing in tradingview:
I wish to discontinue the automatic renewal of my subscription that I bought via the website. You have the option to disable auto-renewal at any point before your subscription is automatically renewed. To do this, navigate to your Profile Settings, then go to Account and Billing, and select Cancel subscription.
Important information to note:
• Following a cancellation, you can continue using your subscription until the conclusion of the paid term, after which it will cease and will not renew automatically.
• To prevent being charged for the upcoming billing cycle, ensure you cancel at least 24 hours prior to your next billing date.
I wish to discontinue the automatic renewal of my subscription acquired via the mobile application.
You can terminate the automatic renewal of subscriptions purchased through mobile applications in the relevant app store. More information on how to do this is available here: Google Play Help and Apple Support.
When you opt to cancel the automatic renewal, you will still have access to your subscription for the duration you’ve already paid for. After that, the subscription will be terminated. You can find details regarding payment and cancellation dates in the App Settings under Subscription, or within the corresponding app store.
The trial period is only available once; therefore, if you decide to renew your subscription after cancelling during the trial period, payment will be processed immediately.
If your subscription was obtained through the Android app, instead of cancelling, you have the option to pause it and resume at any time in accordance with Google Play’s terms.
I wish to pause a subscription that was acquired through the Android App.
You can only pause a subscription purchased via the Android app. It will be paused once the current billing cycle concludes. You can reactivate it anytime or cancel the pause before it takes effect. The subscription will reactivate based on the selected duration. If you purchase a new subscription while having a paused subscription, the previous one will be cancelled.
Subscriptions can only be paused and restarted within the Google Play app, and you can find more details in Google Play Help.
I have lost access to my Google account / Apple ID; how can I cancel my subscription?
Regrettably, we are unable to cancel the subscription linked to your Google Account / Apple ID.
Please attempt to regain access to your account by following these instructions for Google Accounts / Apple ID or reach out to Google / Apple support.
I would like a refund for a subscription I have paid for.
I have been automatically charged after my trial and would like a refund.
Chances are you have already reviewed our Policy and understand how it operates. If you were billed for an annual plan less than 14 days ago, we will process a full refund.
Generally, we do not issue refunds for monthly plans, but we always strive to provide exceptional service, so please reach out to our Support Team regarding this. We consider individual circumstances and may grant refunds based on those situations.
However, refunds for subscriptions activated through mobile apps can only be processed according to the terms set by Google Play or the App Store and solely through the respective stores.
I was automatically billed for 1 or 2 years and would like a refund.
It is likely you are already familiar with our Policy and how it works. You can request a refund within 14 days of the automatic renewal of your 1-year or 2-year subscription plan.
Even if your situation is different, we are committed to delivering the best service possible, so please contact our Support Team about this. We can take specific user circumstances into account and may issue refunds accordingly.
However, refunds for subscriptions activated via mobile apps can only be carried out in compliance with the terms of Google Play or the App Store and exclusively through the respective stores.
I have paid for a subscription and would like to request a refund.
You have probably already read our Policy and are aware of its contents, but life can be unpredictable. We always aim to provide the best service possible, and exceptions can sometimes be made. Please contact our Support Team, and we will assess what we can do to assist you.
Refunds for subscriptions obtained through mobile apps will be processed in accordance with the terms of Google Play or the App Store and only via the respective stores.
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